The City of Manitou Springs works towards compliance with Title II of the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act of 1973 while promoting inclusion of people with disabilities. We coordinate the City’s efforts for ADA implementation and provide information and referral.
Grievance Procedure under Title II of the Americans with Disabilities Act and Section 504 of the Rehabilitation Act
This Grievance Procedure is established to meet the requirements of the Americans with Disabilities Act of 1990 (“ADA”) and Section 504 of the Rehabilitation Act. It may be used by anyone who wishes to file a complaint alleging discrimination on the basis of disability in the provision of services, activities, programs, or benefits by the City of Manitou Springs (“City”). The City’s Personnel Policies and Procedures Manual governs employment-related complaints of disability discrimination.
The complaint should be in writing and contain information about the alleged discrimination such as name, address, phone number of complainant and location, date, and description of the problem. A Complaint/Grievance Form can be obtained below. Alternative means of filing complaints, such as personal interviews or a tape recording of the complaint will be made available for persons with disabilities upon request.
The complaint should be submitted by the grievant and/or his/her designee as soon as possible but no later than 60 calendar days after the alleged violation to the Title II ADA/Section 504 Manager as follows:
Via regular mail
City Clerk/ADA Coordinator
606 Manitou Ave.
Manitou Springs, CO 80829
firstname.lastname@example.org (link sends e-mail)
719-685-2554 (available Monday-Friday between the hours of 8:00 a.m. - 5:00 p.m. Mountain time excluding observed City holidays)
Complaints may also be filed with the following state and federal agencies:
Colorado Civil Rights Division
Lobby Level Welcome Center
Denver, CO 80202
Phone: (303) 894-2997
Fax: (303) 894-7830
Email: DORA_CCRD@state.co.us (link sends e-mail)
Web: https://www.colorado.gov/pacific/dora/civil-rights/filing-a-charge (link is external)
U.S. Department of Justice
950 Pennsylvania Avenue, NW
Civil Rights Division
Disability Rights Section – 1425 NYAV
Washington, DC 20530
Fax: (202) 307-1197