The Finance Department is a hub of activity which oversees the City budget and is currently staffed by four City employees:

Lifting moneyFinance Director
Rebecca Davis heads the department and is responsible for cash management/investments, sales and use tax collection/enforcement, financial planning and the City's budget.  Ms. Davis also oversees accounting and financial reporting.

Deputy Finance Director
Nicole Ortega is the newest member of the finance team.  Nicole is responsible for Employee Payroll/employee benefits/1099's/General accounting duties, maintains general ledger accounts/analyzes and balances general ledger accounts monthly.

Finance Tech
Joyce Jones is who you would turn to for questions about accounts payable/receivable, cash disbursements/receipts, and camping/lodging/excise/amusement tax.

Accounting Clerk
Dorris Battista handles the City's business licenses. Dorris is also the City's Utility Clerk and can answer questions about setting up new water/sewer service or existing accounts.


Manitou Springs Offers Residents the Convenience of Online Bill Payment 
though Partnership with Xpress Bill Pay

 xpress bill

Manitou Springs, Colorado, November 20, 2014 - Weary from writing checks? Spent on buying stamps? The city of Manitou Springs has teamed up with Xpress Bill Pay to offer residents the ability to pay their bills online. This new service is in response to customer requests for faster and more convenient bill payment options.

The new service will give residents the ability to view, track, and pay their city bills through the secure Xpress Bill Pay website. Various payment options are available including credit and debit cards and electronic funds transfer. Customers can also setup automatic monthly payments and view up to a full year’s history of their accounts.

Rebecca Davis, Director of Finance said the options are a great service to residents and also help the city, “The service not only gives customers the ultimate flexibility when it comes to paying their bills but also helps us reduce administrative costs for the city. The service allows residents to receive and pay their bills online, and view their billing history to track expenses. With their experience in online bill payment and strong customer focus, Xpress Bill Pay is a great ally for us in this new service."

Keith Jenkins, President of Xpress Bill Pay said, “Our service uses the convenience and security of the Internet to simplify customers lives. Our online bill tracking and payment technology helps to take the hassle out of paying your monthly bills. That’s why so many cities are using our system – customers are asking for it.”

Click here for more  information


Water/Sewer Service

New Construction:
New construction usually requires a new water/sewer connection to the main. In order to get that process started, fill out this form (pdf) and submit it to the Planning Department for authorization.

New Account:
If you want to set up a new water bill account please email the Utility Billing Clerk. You may also call 719-685-2579.

Due Date:
Water/sewer bills are due on the 21st of each month. Payment received after 5:00 pm on the 21st will be assessed a $10.00 delinquent fee and a delinquent notice will be mailed. If your bill is not paid by the date on the delinquency notice your water will be shut off. See the notification requirements (pdf) for more information.

There are several options to pay your water/sewer bill:

  1. Go to (1-800-768-7295) and set up payment (one time or reoccuring) with echeck or credit card

  2. Drive down and drop it off at the finance payment window in City Hall during business hours.

  3. Drive down and place it in the drop box outside of City Hall after hours.

  4. Use your bank's online bill-pay. For additional information email the Utility Billing Clerk or call 719-685-2579.

Water Not Running:
If your water bill is NOT delinquent and your water is not running contact Public Services at 719-685-2573 during business hours (8-5). During non-business hours call the Police Department's non-emergency number 719-390-5555.


Fines and Tickets

Police Issued Fines and Tickets:
Fines and tickets issued by the Manitou Springs Police Department are paid at the Police Dispatch window located in City Hall at 606 Manitou Avenue. The window is staffed from 8:00 am - 5:00 pm Monday-Friday; closed on holidays. For questions about your fine please email the Police/Court Clerk or call 719-685-2544 during business hours.

Schedule of fines (pdf)

You may pay your fines at City Hall or online at:

Parking Tickets
Payment must be made within 30 days of the ticket's issue date or a late fee will be assessed. Non-payment of parking fines & late fees are a violation and vehicles may be subject to immobilization and towing.

There are several ways to pay a parking ticket:

  1. Pay Online: link
  2. Pay by Phone: 1-888-614-7240
  3. Pay by Mail: ***Do Not Mail Cash*** Payment must be made by Check or Money Order. Write your ticket number and license plate number on the front of your payment to ensure proper credit.
    Make Payable to: Standard Parking Plus
    Mail to: 606 Manitou Avenue, Manitou Springs, CO 80829.
  4. Pay in Person:
    • Parking Office located in City Hall, 606 Manitou Avenue
      Monday-Friday 8am-5pm
      By cash, check or credit card
    • Police Department Lobby
      Kiosk available to pay online 24/7

Appeal Instructions: If you wish to contest a ticket you must submit your appeal online within 30 days of the ticket's issue date at link or at the kiosk available in the Police Department lobby.

Questions: Email the Parking Office if you have questions. You can also call 719-685-2549.


Business Licenses

You need a Manitou Springs Business License if you are doing business in Manitou Springs for 7 or more days per calendar year or if your business is based in Manitou Springs. Forms are filed with the Finance Department. Please click here for more information.


Dumpster/Storage POD

You must fill out an application form (pdf) to set up a dumpster or storage POD in Manitou Springs unless it is on private property in which case it needs to be screened from view. Signatures from the Fire Department 719-685-1444 and Public Services Department 719-685-2573 are required for approval. See the Dumpster/Storage POD Ordinance (pdf) for more information.


Pet Licenses

All cats and dogs living in Manitou Springs are required to be licensed. These licenses are purchased through the Humane Society of the Pikes Peak Region. Addtional information for pet owners can be found on the Residents Page.